Browsing by Browse by Corporate author "Australia Department of Health and Family Services & Territory Health Services"
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ReportPublication Northern Territory public hospital system patient charter : what you can expect from the public hospital system(Northern Territory Government, 1998)Australia Department of Health and Family Services & Territory Health ServicesThe Public Hospital Patient Charter is a part of the Northern Territory and Commonwealth Governments' program to improve the delivery of hospital services to the public. Providing better information for health care consumers is a major commitment. The Charter is produced to provide people with straightforward information about public hospital services and what patients can expect under Medicare from the public hospital system, such as • When charges may apply • Access to medical records • How patients can lodge a complaint if they are unhappy about their treatment in a public hospital677 149